At Kashi Atithya Homestay, we prioritize the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.
This policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive it, the policies and procedures we have established regarding its use and storage, and for sharing certain types of personal information under limited circumstances. It also explains how you can address questions or requests regarding your personal information and provides contact details for doing so.
Definition of Personal Information
In this policy, “personal information” refers to details about you that are personally identifiable, such as your name, address, email address, phone number, and other information not publicly available or part of your work identification. It may also include your preferences and usage patterns, as shared with or recorded by Kashi Atithya Homestay during our interactions with you.
How We Collect Your Personal Information
You may provide personal information to us in the following ways:
- When making a reservation or using Kashi Atithya Homestay services.
- By communicating with us about service delivery (e.g., feedback forms).
- By participating in our marketing initiatives.
- By visiting our website and interacting with its features.
Below, we explain the type of information typically collected, the reasons for doing so, and how it is stored and used.
Making a Reservation
When you book a stay or use our services, we require certain details to identify and contact you, process your request, and deliver services effectively. This information may include:
- Name, address, phone number, and email address.
- Payment details such as credit card number and expiration date.
- Room preferences, bed type, or other service preferences.
- Date of birth for special offers or eligibility (e.g., senior or child discounts).
If you participate in third-party loyalty programs with which we have a relationship, we may collect verification information such as your membership number.
From time to time, we may offer packages involving third-party services. Personal information will be shared with such parties only to the extent necessary to fulfill your request.
If you wish to unsubscribe from promotional communications, you can do so by emailing booking@kashiatithyahomestay.com with “Unsubscribe” in the subject line. All our marketing emails also include an option to opt out.
Visiting Our Website
We use cookies on our website to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and customize your online visit.
We may also collect non-personal information such as your IP address, browser type, and operating system for analytical purposes. This information is collected in aggregate and may be tied to personal information through cookie usage.
We use tools such as Google Analytics and Facebook Custom Audiences to measure website performance and tailor content. You can opt out of these tools by adjusting your browser settings or visiting their respective privacy pages.
Why We Collect Personal Information
- To establish and maintain a responsible commercial relationship with you and provide excellent service.
- To understand your needs and preferences, ensuring personalized services.
- To improve our products and services through guest feedback and usage patterns.
- To manage and develop our business operations effectively.
- To comply with legal and regulatory requirements.
When We Disclose Personal Information
Your personal information is shared only in limited circumstances, such as:
- With agents acting on your behalf (e.g., travel agents).
- With Kashi Atithya Homestay staff to deliver requested services.
- With third-party service providers necessary to fulfill your requests.
- With agents retained for processing reservations, data storage, or guest surveys.
- In situations involving imminent danger to life or property, or when compelled by legal authority.
Any disclosure will be on a confidential basis, ensuring the information is used solely for the intended purpose.
Principles of Privacy Protection
- Purpose Limitation: We collect, use, and disclose personal information only for the purposes outlined above, except with your consent.
- Security Safeguards: We employ appropriate measures to protect your information.
- Third-Party Confidentiality: We ensure that third parties handling your information maintain strict confidentiality.
- Accuracy: We strive to keep your personal information accurate and up-to-date.
- Access and Corrections: You may request access to your personal information and updates to it.
You are always free to refuse to provide personal information; however, this may limit our ability to serve you.
Contact Us
If you have questions or concerns about our privacy practices, or if you wish to make a request regarding your personal information, please contact:
General Manager
Kashi Atithya Homestay
Email: booking@kashiatithyahomestay.com
We are committed to addressing your concerns promptly and transparently.